Tvrtka
Pregledaj sve  |  Zatvori sve
#
Naslov
Objavljeno od
Akcije
1
What happens if I decide to stop subscribing to the upgraded version?
Haydn Levene
- Zatvori
I don't believe it says anywhere  what happens if I decide to stop paying for the version with 2500 people. Does this mean I am forced to keep paying until the death of me? Or does this mean everything I have added while in the upgraded version will be deleted? Hopefully, the real case is the best one in my opinion, where the family tree becomes read-only when you reach the limit. 

I have written a contact form but I don't know how long it will be until I receive a reply so I came here to ask. I hope somebody with this experience can help.

Haydn Levene
- Odgovori
2
RE: What happens if I decide to stop subscribing to the upgraded version?
član
- Zatvori
I have just upgraded ,and asked that question of MyHeritage ,before I did.Their answer was that everything will remain exactly as was when you stopped paying,but you would no longer be able to add more people and/or photographs(if you had reached the limit before upgrading).Hope this helps.
- Odgovori
3
RE: What happens if I decide to stop subscribing to the upgraded version?
Colin A Rout
- Zatvori

Hi, I dont know the exact answer to your question although I can answer from my experience.

My brother has stopped his subscription and not renewed, I am a member of his site and I cannot do anything on the site, but I have been to sites that have large trees that are accessable.

You ask about paying the upgrade price for 5 years for my site is  £477.00  £238.50 (only £3.98 per month

I believe that £3.98 a month is not a bad deal if you consider how much a simple virus subscription for the computer cost per year.

Colin

Colin A Rout
Langoelan
- Odgovori
4
RE: What happens if I decide to stop subscribing to the upgraded version? [2]
Haydn Levene
- Zatvori

Thanks for the advice thus far. If you could, it would be extremely helpful if you could get your brother to see what happens when he tries to access his site.  

Also, I'm not asking you to do this, but do you think it's possible for your brother to renew and then be able to access the whole tree (unchanged) again?

Haydn Levene
- Odgovori
5
RE: What happens if I decide to stop subscribing to the upgraded version? [3]
Colin A Rout
- Zatvori

The site is still there, but you get this so I presume if he pays it will still be intact

Your 3 family trees have a total of 15,714 people. This exceeds the Basic subscription plan of your family site.
In order for your family trees to display all people, you must upgrade the site subscription plan.

Click here to upgrade now           Need help? Chat with us live (English)

 

 

The tree still smart matches so If I find anyone I havnt got I can stillmatch to my tree.

Colin A Rout
Langoelan
- Odgovori
6
RE: What happens if I decide to stop subscribing to the upgraded version? [4]
Haydn Levene
- Zatvori
Ok, thanks for the advice, it has meant that I was able to upgrade.
Haydn Levene
- Odgovori
O nama | Naš blog | Privatnost | Uvjeti korištenja | Prezimena | Javite prijateljima | Mapa stranice | Forumi | Pomoc
Hrvatski